**October 1, 2020 – UPDATED Coronavirus
(COVID-19) Policy**
As state government regulations are changing
in response to the virus outbreak, we will again be making some very important
changes to how we handle visits at the clinic. Please note that we will remain
open to care for your pets as long as our staff are all in good health!
STARTING OCCTOBER 1, the following are updated clinic guidelines until further
notice:
• We insist that if you are not feeling well,
exhibiting any cold or flu-like symptoms, or have been exposed to the virus to
not come to the clinic. If your pet
needs immediate care, please allow another person to bring your pet to the
clinic.
• We will be attempting to open our lobby and
waiting area to decrease the amount of phone traffic to the clinic. Our MAXIMUM CAPACTIY is 5 people in this
space. We require the person to wear a
mask while in our facility and to practice social distancing by keeping 6 feet
distance between yourself and others.
• For appointments, there are 2 options
for check-in.
1.)
You may continue to
call our check-in phone number when you arrive with your pet and give our
receptionist your cell phone number and vehicle description. Our team will come
out to your vehicle when we are ready for your appointment and accompany you
into the building. OR
2.)
You may come into the reception
area if we are not at maximum capacity of 5 people. You may be asked to wait in your car until
the staff is ready for your pet in the exam room.
• We will continue to allow 1 person to
accompany the animal into the building during the examination. We require the person to wear a mask while in
our facility. We have hand sanitizer
available when the person enters the building.
We ask that the person practice social distancing guidelines as much as possible. We will try to check-out the client in the
exam room. If more time is necessary
before check-out, you may be asked to wait in your vehicle, and we will
complete check-out over the phone.
• For medication and food pick-up, there are 2
options:
1.)
You may continue to
call our check-in phone number when you arrive and give our receptionist your
cell phone number and vehicle description. Our team will bring your items to your
vehicle. OR
2.)
You may come into the reception
area to pick-up those items if we are not at maximum capacity of 5 people.
• As always, our online pharmacy is always open. Many of your pet’s medications can be ordered
online and shipped directly to your home.
https://northmadisonvetclinic.securevetsource.com/site/view/193728_HomeDelivery.pml
• Some medications can be called into a local
pharmacy if you are already going there for your family’s medications. Please call our office if you have questions
about your pet’s medications.
• Our hours remain:
Monday, Tuesday, Thursday 8:00am -5:30pm
Wednesday 8:00am – 4:30pm
Friday 8:00am – 5:00pm
Please check back frequently as our policies
may change based on recommendations of our government agencies. We will update you as soon as we have new
information available. Thank you for
your continuing patience and understanding during this time.
Dr. Jaman Geyman and the staff of the North
Madison Veterinary Clinic